Returns and Refunds

The return is free of charge.
From the delivery of your order you have 14 days to request the return, which will be made by courier.
The item shall be returned in the same condition as it was delivered: undamaged, unwashed, undressed, unmodified and fitted with a tag and accessories. Otherwise the refund will not be made and the item will be returned to the customer who will bear the additional shipping costs.
To exercise the right of return you must contact the Customer Service at customerservice@cristinagavioli.it and express your wish to withdraw indicating your details, the order number and the reasons. You will then receive the return authorization form with all the necessary information.
Refund: the refund will be made after ascertaining that the product has not been damaged and has not been altered in the conditions in which it was shipped. Afterwards, the amount paid will be refunded by bank transfer to the indicated Iban corresponding to a valid bank account.